1. Introduction
DIGITAL SOLTEC CO., LTD is a performance marketing agency. These Terms & Conditions govern your use of our website. By working with us, you agree to these terms.
We provide performance marketing services, including Paid Social, Google Ads / PPC, Native Advertising, CRO / Landing Pages, Creative Strategy, Tracking & Attribution, Partner Marketing, and Funnel Audits.
2. Scope of Services
We deliver services as agreed in writing (proposal, contract, or email). Each service includes strategy, execution, optimization, and reporting based on your selected package.
Any additional work outside the agreed scope may require separate approval and pricing.
3. Client Responsibilities
To ensure the best results, you agree to:
- Provide accurate and complete business information
- Give timely approvals, feedback, and access to accounts
- Maintain compliance with platform policies and legal requirements
- Ensure your products/services are lawful and not misleading
Delays in communication or approvals may impact performance and timelines.
4. Payments & Billing
- All fees are agreed upon before starting the project
- Payments must be made as per the agreed schedule
- Late payments may result in paused services
- Ad spend (for platforms like social or search ads) is separate unless stated otherwise
All payments are non-refundable unless explicitly agreed.
5. Performance Disclaimer
We focus on performance and results. However:
- We do not guarantee specific outcomes such as leads, sales, or revenue
- Results depend on multiple factors, including market conditions, competition, product quality, and budget
- Past performance does not guarantee future results
We commit to using best practices, data, and continuous optimization to improve performance.
6. Ad Accounts & Data Ownership
- You retain ownership of your ad accounts and data
- We may request access to manage campaigns
- We do not claim ownership of your business assets
We may use anonymized performance data for internal learning or case studies unless agreed otherwise.
7. Intellectual Property
- Creative assets, strategies, and deliverables remain our property until full payment is received
- After full payment, you receive usage rights for the agreed deliverables
- We reserve the right to showcase work for portfolio or marketing purposes unless restricted by agreement
8. Confidentiality
- We respect your business information and keep it confidential.
- Both parties agree not to share sensitive information with third parties without consent.
9. Third-Party Platforms
We work with third-party platforms (such as ad networks and analytics tools).
We are not responsible for:
- Platform outages or policy changes
- Account suspensions due to policy violations
- Changes in platform algorithms or pricing
10. Partner / Affiliate Marketing Disclaimer
For partner marketing services:
- We facilitate partnerships but do not guarantee partner performance
- Partner behavior and audience response are outside our direct control
- Payment structures and commissions must be agreed upon in advance
11. Reporting & Tracking
We provide reports based on available tracking tools and data sources.
While we aim for accuracy:
- Data discrepancies may occur across platforms
- Attribution models may vary
We strive to provide clear and actionable insights.
12. Termination
Either party may terminate services with prior written notice (as agreed).
Upon termination:
- All outstanding payments must be cleared
- Access to accounts may be revoked
- Ongoing campaigns may be paused or stopped
13. Limitation of Liability
We are not liable for:
- Indirect or consequential losses
- Loss of revenue, profits, or business opportunities
- Decisions made based on campaign performance
Our liability is limited to the amount paid for our services.
14. Changes to Terms
We may update these Terms & Conditions from time to time.
- Updates will be reflected with a revised “Last Updated” date.
15. Contact
For any questions regarding these terms, please contact us at:
Company Name: DIGITAL SOLTEC CO., LTD Email Address: Info@digitalsoltec.com
2. Services Offered
We provide digital marketing services, including, but not limited to, SEO, performance marketing, social media management, search engine marketing (SEM), web design, and influencer marketing.
All services are delivered based on agreed scope, timelines, and project requirements.
3. User Responsibilities
You agree to:
- Provide accurate and complete information required for service delivery
- Maintain the confidentiality of your account and login details
- Use our services only for lawful purposes
- Avoid any activity that may harm our website or reputation
4. Payments and Billing
- All fees and payment terms will be clearly outlined before the start of any project
- Payments must be made as per the agreed schedule
- Delayed payments may result in service suspension or project delays
- All fees are non-refundable unless stated otherwise in writing
5. Intellectual Property
- All content, designs, and materials created by us remain our property until full payment is received
- Upon completion and full payment, ownership rights may be transferred as per the agreement
- You agree not to copy, reuse, or distribute our work without permission
6. Confidentiality
We respect your privacy and will not share your confidential information with third parties without consent, except where required by law.
7. Limitation of Liability
We strive to deliver high-quality services, but we do not guarantee specific results such as rankings, traffic, or revenue.
We are not liable for:
- Loss of data, profits, or business opportunities
- Third-party platform changes (e.g., algorithm updates)
- Delays caused by factors beyond our control
8. Third-Party Tools and Platforms
Our services may involve third-party platforms such as Google, Meta, or other tools. We are not responsible for changes, downtime, or policies of these platforms.
9. Termination of Services
- Either party may terminate the agreement with prior written notice
- We reserve the right to terminate services if the terms are violated
- Any outstanding payments must be cleared upon termination
10. Revisions and Modifications
We may update these Terms and Conditions at any time. Continued use of our services implies acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by applicable laws. Any disputes will be subject to the jurisdiction of the relevant courts.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us through our official communication channels.